Human relations behavior in organizations emphasizing personal and interpersonal relationships. Examination of motivation, communication skills, leadership skills, emotional and physical wellness, diversity, and ethical behavior for promoting effectiveness on the job.
Instructor Information: Lale Yurtseven
My name is Lale Yurtseven. I am a part-time faculty member in the Business Division at De Anza
College. I have taught several courses including Human Relations in Business, Introduction to Business,
Customer Service and International Business Management.
A bit about my background:
I am Turkish, I grew up in Germany and I came to the United States in 1986 as an exchange student. I
returned to earn my Bachelor's Degree in International Relations at the Monterey Institute of
International Studies in Monterey, California. I continued at the Fisher Graduate School of International
Business to earn my M.B.A. in International Management. I have lived in San Jose since 1997.
Prior to my teaching career, I worked for different multi-national companies for several years, ranging
from small companies to industry giants. I mostly worked in management and business development. In
2001, I co-founded a small technology business in the Bay Area where I am still involved as a manager.
I also work independently as a Workforce Training Professional. I offer training courses, seminars, and
workshops for companies in Professional Selling, Customer Service, Management Training, Team Work
Skills, Communication and Interpersonal Skills Training.
I am also a part-time teacher at West Valley College and Mission College in the Business/Marketing
You will need to have access to the Internet in order to complete some of the
assignments for this class. Additionally, some of the assignments will need to
be typewritten. If you do not have access to a computer please be aware that
there are computer labs on campus available for students in the Tech Center.
1. To provide the student with a basic overview of human relations and
2. To introduce the student to the concepts and terminology of human
3. To acquaint the student with the various functional areas of human
4. To provide the student with a background to assist her/him in analyzing
and studying human relations.
5. To prepare student to achieve insight, knowledge and relationship skills
needed to deal with a wide range of people-related issues in the work place.
o Effective Human Relations, 11th ed., Reece and Brandt, Published by
Discussion questions, case studies, team project
Students are encouraged to post in news articles that touch upon topics we
have discussed in class. A student will receive 20 points extra credit (up to a
maximum of 60 points per student) for every article they post that
complements a current lesson or past class discussions/readings. In order to
receive credit, students must give a 1-2 page explanation of the article, and
explain how it relates to the class. Students must let me review the article first
before presenting it in class and I will determine whether the article is relevant
to the class and is deserving of extra credit. Students may bring in one article
per topic. I will not accept any articles during the last two weeks of classes.
Grading Points Percentage of Total
Midterm Exams (1) 100 20%
Midterm Exams (2) 100 20%
Team Project(s) 100 20%
Participation/HW 100 20%
Final 100 20%
A+= 98-100% B+= 89-90% C+= 78-79%
A = 93-97% B = 83-87% C = 70-77%
A- = 90-92% B- = 80-82% D = 50-69%
F = <49%
Policy on Copying and Cheating:Students who submit the work of others as their own or cheat on exams or other assignments will receive a failing grade in the course and will be reported to college authorities.
This course utilizes Catalyst, De Anza's Online Learning Community. Please view the Catalyst website at https://catalyst.deanza.edu/
to login. Please note that you will be unable
to login until the first day of class
. Be sure you are using your correct username and password - do not use your social security number or international "99" number. If you need help logging in or finding your
student ID, please view the short instructional video at: https://catalyst.deanza.edu/?pg=mod1
. Additional instructions and assistance can be found on the Catalyst website
De Anza College Bookstore Contact Information
De Anza College Library Services are available for all students and faculty, both on and off campus.
Please consult the library website for a complete description of the library services and hours:
De Anza College Library: http://www.deanza.edu/library/
Services of particular interest to off campus students include:
- Access to the Library Catalog
which includes books, DVDs, and course reserves. Here is a link to the library catalog:
- Article Databases and Research Databases The library subscribes to several electronic databases which
provide access to thousands of full-text journals, newspapers, and magazine articles. Research databases
include: LEXIS NEXIS Academic, Encyclopedia Britannica Online and a Practice Test Database which contains
Nursing Exams, TOEFL Preparation, College Entrance Exams, and many more.
To use the article or research databases from an off campus computer, log in with your 14 digit library
number or eight digit student id number. These instructions are repeated on the first page of the library
website along with descriptions of all the online resources provided.