This video accompanies Chapter 10
Name of video: Working for the Best: The Container Store
While Watching the Video, Try to Find the Answers to These Questions
- How many years has The Container Store been voted the number one company to work for in America by Fortune magazine?
- How many years has The Container Store been voted the number two company to work for in America by Fortune magazine?
- According to the narrator, what two things will you notice "immediately" if you walk into any of the Container
Store locations?
- According to one of The Container Store's six foundational principles, how many Good People is one Great Person worth?
How many Average People is one Good Person Worth? How many Lousy People is one Average Person worth? What implication does
this principle have for The Container Store's hiring practices?
- What is The Container Store's "Man-in-the-Desert" philosophy? What part of the customer's experience does their
implementation of this philosophy affect?
- What percent above industry average does The Container Store seek to pay its employees? How can they afford this
premium?
- According to the narrator, what is The Container Store's rate (in percent) of annual employee turnover among its
fulltime employees? What is the average level of annual employee turnover in the industry in which The Container
Store participates?
- According to the narrator, does The Container Store seek out and empower Theory X managers or Theory Y managers,
as defined by management theorist Douglas McGregor?