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FACULTY GUIDE TOSTUDENT SERVICESAND PROGRAMS AT
DE
ANZA COLLEGE
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FACULTY GUIDE TOSTUDENT SERVICESAND PROGRAMS AT
DE
ANZA COLLEGE
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De Anza Campus Directory [click to view]
This manual is a quick reference guide for faculty who have students whose concerns, issues or problems that go beyond the instructorâs role, knowledge, time availability, or area of expertise. It is divided into two major categories:
Students with Life Management/Emotional Problems
ð Disruptive student in class?
Refer to campus security
Refer to students with psychological disabilities
ð Student in crisis?
Refer to severe emotional problems
Refer to traumatic experiences such as rape, abuse, harassment, stalking etc.
Refer to health problems
Refer to childcare emergencies
Refer to high stress level
Refer to lost their jobs
Refer to financial aid
Refer to money for books
Refer to page 13 and/or page 30 for students who have lost their homes
Refer to grief counseling
ð Students lack life/ study management skills?
Refer to page 11 and/or page 32 for students who need time/life management workshops
ð Medical Emergencies?
Refer to campus security emergency procedures
Refer to free or low cost medical and dental community facilities
Students with Academic Problems
ð Students with ESL problems in class not designed for ESL?
Refer to page 9 and/or page 26 for information about software for additional ESL instruction
Refer to Tutorial Center and its use
Refer to Skills Offerings
ð Students say they donât have access to computers?
Refer to pages 8 and/or page 23 for computer availability, times and locations on campus
ð Student doesnât know how to keyboard?
Refer to CAOS classes
ð Student may have learning disabilities?
Refer to The Educational Diagnostic Center
ð Student lacks information about careers?
Refer to The Career Center
ð Student lacks information about which classes to choose to transfer?
Refer to The Transfer Center
ð Non ESL students having problems with vocabulary/grammar Skills
Refer to Skills Classes
ð Students fail classes then cannot get into course to repeat it?
Refer to re-taking the Placement Test
Refer to page 8 and/or page 27 for information about alternative courses such as CAOS, Skills
1. Whom does your program serve?
The
most important indicator that students need services immediately is that
the students are either injured or have harmed someone else.
Do not call off-campus police! Let campus police handle all emergency
procedures.
Other indicators:
á Students who have safety concerns
á Students who have legal questions
á Students who are seriously disrupting class
á Students who are having domestic violence problems
á Students who fear they may have been involved in a crime
á Students who have been locked out of their cars
á Students who have lost or found something
2. What are the services that are available to your students?
á Security escorts to cars
á Battery jumps and lock-outs
á Emergency services for students who are a harm to self and others
á Enforcement of restraining orders
á Issuing of warnings/ counseling to people who are hassling students
á Handling of petty theft, car vandalism, and car accidents
3. What is the process for getting the student involved in the program?
Call:
X 5555 for regular business
X 8911 for emergencies
Campus Security location: Lower level, Hinson Campus Center
Hours: 7 AM ö midnight, seven days a week, 365 days a year
4. Any other important information about your program?
ãWe will be going through big changes in the next 18 months, adding more officers and services.
We are committed to working through student problems before they escalate and we involve police only if necessary.ä
Program: Career
Center/Career Counseling
1. Whom does your program serve?
The program serves students and community members who need information about current and future jobs and careers.
á Students who need assistance in choosing a college major/career (undecided students)
á Students who feel pressure from parents to choose a career that is not their own choice
á Students who need individual career counseling
á Faculty and staff who are considering a job search or a job change
á Students who are entering into a job search process
2. What are the services that are available to your students?
á Career Center tours
á Resume workshops
á Interview workshops
á Job and internship informational workshops
á Job search workshops
á Bi-annual job fair
á Individual career counseling
á 4 unit Career Life Planning class
á Eureka software (easy to use tool that helps students explore all aspects of various professions, including major selection, salary range, necessary educational experience, job availability)
á Discover software, career assessment and occupational information program
á Job listings/Job board
á Job search web site (http://www.deanza.edu/careercenter)
á Career library, including career explanation books, top jobs in the area, job search information
á Free phones, computers, fax machines, copy machines to aid in student/staff job search
3. What is the process for getting the student involved in the program?
For general Career Center help, walk in. No appointment necessary
For an appointment with the Career Counselor, Rob Clem, call 864-5711.
Career Center location: OTI 3 (Between the Planetarium and Parking Lot E)
Contact person for faculty: Cindy Lister (864-5716)
Contact number for students: 864-5711
Hours: M-Tues-TH 8:30 ö 4:00, Wed 10am-7pm, F 8:30 ö 3:00
Web site: http://www.deanza.edu/careercenter
4. Any other important information about your program?
Cindy Lister, Career Center Coordinator and/or Rob Clem, Counselor and Instructor are available to make classroom presentations.
1. Whom does your program serve?
The program serves only De Anza students and part- and full- time faculty and staff who need child care for their children from 8 months to five years of age. More preference is given to full-time or part-time students and to low-income rather than high-income students.
In particular this program is ideal for:
á Students who find it difficult to complete courses because of child care problems
á Faculty and staff with young children
á Low-income families who need child care in order to continue their education
2. What are the services that are available to your students?
á Child care for students, faculty, and staff during working hours (no evenings)
á Sliding scale for all children
á Care for infants and toddlers
á Subsidized fees for low-income students
á Parental participation in childcare
á Guaranteed childcare for as long as parents are enrolled and children are under the age of five
á A childcare facility which provides training for ECE teachers/childcare providers
3. What is the process for getting the student involved in the program?
a. Go to the De Anza website and click on Child Care Center and fill out a simple application form or
b. Go to the Child Care Center and apply in person
c. Schedule an intake meeting with a Child Care Staff member
d. Note your placement on a waiting list to wait for the next available slot
Child Care Center location: south side of Parking Lot E
Contact person for faculty: Joanne OâNeill, 864-8891 (for infant/toddler 8 months to 2 and 1/2 years)
Debbie Zavotnick, 864-8876 (for pre-school 2 1/2 to 5 years)
Contact number for students: 864-8876
Hours: M-TH 7:15 ö 4:30, F 7:15 ö 2:30
Web site: http://www.deanza.edu/child/divhome.html
4. Any other important information about your program?
We would like to be able to serve all children, but we are unfortunately limited as to space. You will not have to be on a waiting list for long.
Computer
Applications and Office Systems Department (CAOS)
This is not a description of this entire program. The information below is simply for students who are unable to complete instructorâs assignments because they do not know how to use a computer or keyboard.
Course description:
70AA - Elementary Keyboarding 1- IBM (1.5 units)
Development of basic typewriting/keyboarding skills and techniques using a computer.
á Students may register through administration or on-line or come to ATC 203
á This course is a self-paced course for students who do not know how to keyboard
á Orientation is required
á Students will use a text COLLEGE KEYBOARDING, KEYBOARDING COURSE and Student Handbook for Elementary Keyboarding I
á Students also need a headset with a 1/8ä connector plug
CAOS Location: ATC 203
Faculty contact: Carol Wilson, 864-5446
Student Contact: 864-8390
Program: Computer
Writing Lab
1. Whom does your program serve?
All students who are currently enrolled in Language Arts or foreign language classes
á Students who need computer access
á Students who donât know how to do internet research
á Students who have occasional computer related questions
á Students who need to set up email
2. What are the services that are available to your students?
á ESL software (ATC 103):
Corner Stone Reading Comprehension level B
Corner Stone Reading Comprehension level C
Developing Critical Thinking & Reading Skills (level 5-8)
Developing Critical Thinking & Reading Skills (level 8-11)
Easy Writer (editing)
Electronic Writers Reference Handbook
English in Action--All Stars (listening focus)
Ultimate Speed Reader (in Excel High School)
Ultimate Speed Reader (in Excel Middle School)
Fish Trek (articles)
Grammar 3D
Longman Dictionary of American English
Longman Preparation Course for the TOEFL Test
Mind Lines (grammar game)
New Dynamic English Pro (multi-media, all skills)
Pronunciation in American English
Pronunciation Power 1 and 2
Tell Me More Pro Pack I (multi-media, all skills)
Tell Me More Pro Pack II (multi-media, all skills)
Tense Buster 2001
Vocabulary Builder (instructors create vocabulary exercises)
á Software for Mandarin and Spanish
á Both Mac and PC computers with adjustable computer tables for wheelchair accessibility
á Free printing and free scanner with character recognition
á Internet access, including library web page resources
á Microsoft Office, which includes Word, Excel and PowerPoint
á Open lab times, variable hours between 8:30am to 9pm
á Special faculty area
á Disks for $1 each
á CD ROM and DVD; no movies or games allowed
Computer Writing Lab location: ATC 102 and103
Contact person for faculty and students: George Hein, 864-8387
Hours: M - TH 8:30 A.M. ö 9:00 P.M., F 8:30 A.M. ö 3:30 P.M.
Closed weekends
Summer hours: M ö TH 8:30 A.M.- 3:30 P.M. and 5:00 P.M. ö 9:00 PM
4. Any other important information about your program?
Students enjoy doing homework and getting their questions answered. Itâs a comfortable atmosphere.
Program: Cooperative Education/Work Experience
1. Whom does your program serve?
The most basic requirement is that the program serves only students who work a minimum 50 hours per quarter at a job for profit or a volunteer position in a non-profit organization.
á Any employed student who needs to take a quarter off from classes but still wants to earn units
á Working students who need units to make up a full-time load for insurance and financial aid
á Working students on probation
á Working students with a family
á Working students who want to explore career options
á Working students who would like to improve their G.P.A.
Appropriate for students in the following programs or majors:
á Auto apprentice students
á Job core students
á NASA internships
á Manufacturing/Design students
á STARS students
á International students
2. What are the services that are available to your students?
Three programs:
1. General program: for students who have jobs not related to major or career
2. Occupational program: for students whose jobs are related to their majors or careers
3. Alternate: for working students who need a quarter off and need units
á Meeting with an instructor at least once during the quarter to create objectives for course and job
á Opportunities to do career research
á Academic advising
á Cooperative education course which appears to studentsâ advantage on official transcripts
á Up to four units per quarter. Up to 24 total units which are CSU transferable
á Exploration of possible new jobs or advancement within present jobs
á Improvement of self-management and organizational skills
á Opportunities for employee recognition and self growth
3. What is the process for getting the student involved in the program?
a. Students need to complete a CO-OP Application. Application available on-line at http://www.deanza.edu/cooperative/proginfo.html
b. Students attend an orientation
c. Students register on site through 3rd week of the quarter
Cooperative Education location: OTI 3
Contact person for faculty: Carmen Pereida (864-5841)
Contact number for students: 864-8223
Hours: M, T, Th 8:30 A.M. ö 4:00 P.M., W 10:00 A.M. ö 7:00 P.M., F 8:30 A.M. ö 3:00 P.M.
Web site: http://www.deanza.edu/cooperative/proginfo.html
1. Whom does your program serve?
The most basic requirement is that the program serves students who are having academic, career or personal problems or questions.
á Students in personal crises such as rape or fear of harm to self and others
á Students who feel they have been sexually harassed or unfairly treated by instructors
á Students who need academic advising
á Students who want transfer information about specific institutions across the country
á Students who need information about guaranteed transfer admission agreements
á Students who need career advising
2. What are the services that are available to your students?
á Orientation to College (COUNS 100)
á College Success (COUNS 57)
á Life Skills for Higher Education (HUMA 57)
á Career Life Planning (CLP 70)
á Human Sexuality (HUMA 10)
á Stress management (HUMA 50)
á Mind Over Math (HUMA 56)
á Orientation to Financial Aid (COUNS 120)
Counseling and Advising (Walk-In or By Appointment)
á Crisis counseling
á Academic advising
á Personal counseling
á Counseling for students on probation
á Counseling for undecided students
á Transfer information
á Classroom visits
á Classroom workshops (on a somewhat limited basis according to counselor availability)
3. What is the process for getting the student involved in the resource?
a. Students can schedule an appointment by calling or waling in. (If the student agrees, it sometimes helps to walk the student over to lend support)
b. Students in crisis can be referred to counseling for an immediate appointment
c. Students can also come in to see a counselor on a walk-in basis
Counseling location: Counseling Section, Administration Building
Contact person for faculty: Veronica Acevedo Avila (864-5652)
Contact number for students: 864-5400
General counseling hours: M - TH 8:00 A.M. ö 8:30 P.M., F 8:00 A.M. ö 4:00 A.M.
4. Any other important information about your program?
Instructional faculty should view counseling as a partnership to help them support students before, during, and after their courses at De Anza.
Program: Psychological
Disabilities Counselor
1. Whom does your program serve?
á Students with an identified psychological disability
á Faculty/staff members who need to consult about disruptive and troubled students
á Students who may need a referral to disabled student services because of a perceived psychological disability
á Students who have an immediate crisis because of emotional turmoil
á Students who are at risk of harming themselves or others
á Students who are demonstrating inappropriate behavior that seems emotionally or psychologically based
2. What are the services that are available to your students?
á Faculty/staff consultations about psychologically or emotionally disabled students
á Community resource information and on- and off-campus referrals for students who need ongoing mental health treatment
á One on one counseling for students for:
Crisis
Academics
DSS students with psychological disabilities
3. What is the process for getting the student involved in the program?
a. Students can call and make their own appointments upon referral by faculty members
b. Faculty can call and get information for students or themselves
c. In crisis situations, it can be helpful for faculty/staff to walk students over but only if the students wish to be walked over. It is not advisable to escort a reluctant student to a counselor for psychological disabilities! Please remember that students are sensitive and vulnerable about these issues.
Psychological disabilities counselor location: Administration Bldg., Counseling Center Room 8U
Contact person for faculty and students: Laurel Torres (864-8781)
Contact number for students: 864-8781
Hours: Mon 2:00 P.M. - 8:30 P.M. Tues ö Th 9:30 A.M.ö 5:30 P.M.
4. Any other important information about your program?
There is a campus safety manual in every division office. If you need more comprehensive information on disruptive students and campus safety measures, be sure to consult it.
Program: Cupertino
Community Center Services
1. Whom does your program serve?
á All Cupertino, West San Jose, Los Gatos and Saratoga residents who are experiencing stress, mental health issues and/or financial difficulties (low income), etc.
á All registered De Anza students who are unable to be served by their community outreach programs/services as agreed upon by De Anza College
2. What are the services that are available to your students?
á One-time only emergency funds, up to $800.00
á Legal services
á Housing, shelter information
á Childcare
á Food (local residents can pick up groceries as part of the centerâs free services)
á Holiday programs such as baskets of groceries and toys for Christmas, Easter and other holidays
á Shelter - particularly important service for battered women, also menâs shelter, limited help for homeless individuals
á Health services, such as eye glasses and assistance with prescription medication
á Counseling, typically at $5 per visit
á Vouchers for clothing and shoes (center also offers a ãBack to Schoolä shopping spree for children ages 6-12 years old)
á Gas vouchers and bus passes
á Car repairs
á Educational training and work training
á Job listings
á Emergency hotlines
á Drug Abuse information
á Senior citizen information
3. What is the process for getting the student involved in the program?
Cupertino Community Center location: 10185 N. Stelling Road. (across from De Anza College)
Contact person for faculty: Barbara Jones, Director of Emergency Services (408) 255-8033
Contact number for students: (408) 255-8033
Food connection: (408) 266-8950
Hours: M-F 8:00 A.M. ö 12:00 P.M. and 1:00 P.M. ö 5:00 P.M.
Closed every Tuesday from 12 P.M. ö 2:00 P.M.
4. Any other important information about your program?
People from the Center speak Cantonese, Mandarin and Vietnamese. Also, donations are welcomed.
Program: Disabled
Student Services
1. Whom does your program serve?
á Students with documented physical disabilities such as blindness, hearing impairment, mobility impairment, speech disorders ( If the studentâs disability is not officially diagnosed, DSS will refer the student to Laurel Torres, De Anzaâs psychological disabilities counselor, to refer and get verification.)
á Students with documented psychological disabilities such as mental illness, developmental disability, Attention Deficit Hyperactivity Disorder, Tourette syndrome
á Students with temporary physical disabilities such as broken legs or head traumas
2. What are the services that are available to your students?
á Referral for all necessary outside community resources including government assisted living, medical aid, financial aid for technology
á Assistance with priority registration from start to finish of the quarter
á Disability management counseling, helping with schedules, academic advising, parking, escort services, shuttle services
á Arrangement for note-takers
á Placement and other testing accommodations
á Rehabilitation plans
á Special arrangements for tutorial center
á Working with instructors to provide DSS students with equal access
á Providing sign interpreters, closed caption technology, and assisted listening devices
á Transcription services for visually impaired students (large print and Braille)
á Electronic texts
á Institutional memberships for various professional organizations for learning disabled and blind students
á Alternate media specialist
á Classes: Assisted tech training, computer access, sign language
á Disabled Student Services Club
3. What is the process for getting the student involved in the program?
a. Students need to fill out a verification form and submit all documented medical verification. It can be faxed, mailed or brought in
b. Students must attend an orientation meeting (offered once a month)
c. Students must go through an intake procedure so that program goals can be identified
DSS location: Seminar 2A
Contact person for faculty:
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