DE ANZA COLLEGE
Question 15: (continued)
If you could change one thing about technology at De Anza, what would it be?
Responses
Improve tools and access for on-line collaboration. I generally just use google and dropbox for
collaborating with colleagues and students, and usually, use my own laptop because it is easier to
use and faster.
Increase access to students who may not have reliable means to take advantage of technology
Increased lab hours
Instead of funding expensive conferences, we should have more web conferences and online
meetings. Why do we need faculty and administrators travelling on the tax payer money around
the world if we can achieve the same participation with online meetings, web seminars.
Invest in cheating prevention/reduction tactics for online testing.
It would be used campus-wide. We are within blocks of Apple and don't have access to newest
changes or technology. Quicker updates on software and operating systems.
it's better than other campuses I'm at (UCSC and SFSU): so keep up the good work.
Just one? Keep staff more up to date with hardware needs.
knowledgeable phone (x 8324) support. I often hear "I don't know - you'll have to contact ___ - I'm
not really sure - call ____ they might know - I can't say when they will get back to you - I'm not sure
about your work order, try calling ____" What I'd like to hear is better customer service answers -
"This is a common/unusual problem, let me check ___ for you, and call you back." "I am sorry you
are having difficulty, the person who works on this is out on a call/out of the office, and not
expected back until 2pm. Let me see if I can contact him/or a coworker that could assist you in the
interim."
level of support
Make Catalyst and all campus technology more easily available to staff & students. An example
would be setting up one's web page. It seems to be taken for granted that everyone already knows
how to do hat.
Make sure that the end-users of a product or system get to decide which system works best, rather
than just getting something based on cost.
Mandatory students training before able to sign up for catalyst based courses; could be online, but
must pass the test. Currently instructors have the teach the class plus helping students to learn
how to upload files, post in forums.
More access for students
More automated functions in Portal - e.g., auto-send add codes to wait list students
more available computers for disabled students on the campus
more clarity on how to request equipment...there seem to be different cycles of equipment
requests and I don't always understand them....and don't know what happens to those requests.
More computer classrooms for students.
More focus on completing the migration of paper-based forms and shared documents to going
online.
More help implementing and creating content on our Catalyst or on whatever system we will
ultimately be using
More instruction in use of certain applications
More integrated systems
More IT support
More ports, so a desk top doesn't have to sit for weeks because we are short of ports.
more streamlining of the programs we have, more partnering with DSPS to ensure software and
hardware purchased is accessible per Section 508.
More technology in my classroom
More up to date software and hardware.
need more frequent software updates
newer computers for faculty. Faster upgrade cycles.
Newer versions of MS Office with Equation Editors for math classrooms
Online workshops or webinars run through Adobe Connect (or similar platform) would be
wonderful. It seems every single workshop or meeting run at De Anza is in person only, including
workshops and seminars in the "Online Education Center". I just attended a luncheon meeting at
SFSU that was discussing options for online teaching and learning there (I teach full time there).
The meeting was being run in person (there were about 60 in attendance), but for those who
couldn't be there in person, the meeting was also run using Adobe Connect. I was able to listen
and see the presenters, and was able to participate in the meeting with my own feedback and
comments just like others who were there in person. It was very convenient and I wouldn't have
been able to make the meeting without it. Something like this at De Anza would be wonderful!
our tech is good our users need more help
Printing
projectors in classroom working better.
Provide more time to implement changes in a gradual manner.
40
Appendix Legend:
Primary
Responsibility
ETS
SS
I
ETS
OE
ETS
N/A
ETS
x
x
x
x
x
ETS
x
Online
Education
Instructional/
Training
x
x
x
ETS
x
ETS
WEB
UNC
OE
SS
ETS
ETS
ETS
ETS
ETS
OE
I
ETS
ETS
ETS
ACC
ETS
ETS
ETS
ETS
ETS
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
ETS
x
x
ETS
ETS
ETS
UNC
Educational Technology Services (ETS)
Online Education
x
x
x
x Last Updated: 7/31/23