Disability Support Services

Deaf & Hard of Hearing Services

Captioning Services in Your Classroom

Remote Captioning Process


Here are a few tips for the best quality captioning experience:

  • Speak loudly, clealyr and at a reasonable pace.
  • If class time is over 1.5 hours, we ask that a break be included.
  • If possible, repeat questions from all students before answering.
  • When conducting class to work in groups, please instruct group working with DHHS student to speak loud and clear.


What you can expect with Remote Captioning in your classroom:

  • A student who is utilizing remote captioning attends class with either an iPad or laptop.
  • The student connects with a remote captioner through the internet – Skype - and receives captions in real time.
  • The remote captioner can either be located in the classroom or conduct real time captioning from another location. For those classrooms with poor audio quality or wifi issues, the remote captioner will set up at the back of the classroom.
  • Instructors may be asked to wear a lapel mic for better audio quality. This mic is owned by DHHS and is the student’s responsibility to bring to each class, fully charged.


If you have any questions or concerns, Please contact DHHS:

Rosemary Jensen, Supervisor.  jensenrosemary@fhda.edu  or  408-864-8755.

Deaf & Hard of Hearing Services
Building: LCW 110
Contact:  Rosemary Jensen

Phone: 408 864-8755
Disability Support Services Building: RSS 141
Contact: Patricia Whelan
Phone: 408.864.8753
TTY: 408.864.8748


Last Updated: 2/6/18