Your Guide to the Quarter
- Your Guide to the Quarter
- Vaccination Requirement and Rules for Coming to Campus
- How to Reach Student Services
- Resources for Basic Needs
- Student Resource Hub for Online Learning
- Faculty Resource Hub for Online Learning
- Messages from De Anza College and the Foothill-De Anza College District
- Coronavirus Health Information
- Return to Campus Planning
How to Reach Student Services
The De Anza campus is reopening on a limited basis, with many student services available in person – mostly by appointment – on a limited schedule. You can also reach these offices and other campus services by email, phone or Zoom video.
Below on this page, you'll find a list of campus offices and programs, and how to reach them. Please check individual department or program websites for detailed schedules.
See More Tips, Updates and Resources
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Admissions and Records
Online Help Desk
- Visit the A&R virtual help desk to speak with someone – about registration, admissions or your student records – via online video
- Mondays: 10 a.m. to 1 p.m.
- Tuesdays: 2 p.m. to 5 p.m.
- Thursdays: 10 a.m. to 1 p.m.
- No appointment is required. Students are served on a first-come, first-served basis. After joining the Zoom session, there may be a wait.
Note: You'll need to show a valid photo ID before we can discuss any matters related to your student account or records.
Limited In-Person Assistance – By Appointment Only
- During fall quarter, we can provide in-person assistance – by appointment only – at the Admissions and Records front desk in the RSS Building, with the following:
- Assessment questions
- Graduation applications
- Payment of fees – in cash only, exact change only
- Registration issues
- Residency or AB 540 questions
- Appointments are available on Tuesdays and Wednesdays, 10 a.m.-2 p.m. only.
- Please remember that you must follow the rules for coming to campus this fall.
Contact information
- Use our online contact form to request help
- Visit the A&R virtual help desk to speak with someone – about registration, admissions or your student records – via online video
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Assessment Center
While we're currently unable to offer in-person assessment or exams, you can complete the assessment process and take a science exam online.
If you have questions or need assistance, you can
- Use our online contact form to schedule an online assessment or exam, or to ask any questions about the process.
- Be sure provide your full name and eight-digit De Anza student ID number (also known as a Campuswide ID or CWID), and tell us how we can assist you.
- Visit the Admissions and Records front desk in the RSS Building for in-person assistance – by appointment only.
- This is for questions only; all assessments must be completed online.
- Appointments are available on Tuesdays and Wednesdays, from 10 a.m. to 2 p.m. only.
- Please remember that you must follow the rules for coming to campus this fall.
Email Assistance
- Use our online contact form
- Use our online contact form to schedule an online assessment or exam, or to ask any questions about the process.
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Bookstore
- Visit the Bookstore's online store to purchase books, materials and computers.
- For questions about your orders, please read the online help information before emailing onlineorders@fhda.edu or calling 408.864.8455
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Cashier's Office
You can pay all fees online when you register for classes or by clicking on the Bill Payment icon in the Apps section of MyPortal.
- If you have questions or need assistance, please email us at deanzacashier@deanza.edu
- Be sure provide your full name and eight-digit De Anza student ID number (also known as a Campuswide ID or CWID), and tell us how we can assist you.
- To pay your fees in cash, you must make an appointment to visit the Admissions and
Records front desk.
- Appointments are available on Tuesdays and Wednesdays from 10 a.m. to 2 p.m. only.
- We can accept payment in cash for the exact amount only.
- Please remember that you must follow the rules for coming to campus this fall.
- If you have questions or need assistance, please email us at deanzacashier@deanza.edu
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College Life
Limited In-Person Assistance
- Student ID and SmartPass cards can be obtained in person on the lower level of the Campus Center during the
first week of fall quarter: Monday-Thursday, Sept. 20-23, from 9 a.m. to 4 p.m.
- Check the College Life website for more information
- Additional assistance will be available this fall – by appointment only – on Monday-Thursday, 9 a.m.-4 p.m., at the College Life office on the lower level of the Campus Center
- Check the College Life website for information on how to make an appointment
Contact Information
- Student ID and SmartPass cards can be obtained in person on the lower level of the Campus Center during the
first week of fall quarter: Monday-Thursday, Sept. 20-23, from 9 a.m. to 4 p.m.
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Counseling
- Counselors and academic advisers are available to meet by phone, email and Zoom video.
- Use the Our Counselors directory to locate the webpage for your program counselor, where you will find information on how to contact them or schedule a meeting.
- Students who have attended De Anza for at least two quarters are also welcome to contact the General Counseling and Advising Center (see below).
General Counseling and Advising Center
Counselors are available to meet by phone, email, Zoom videoconference or by using the Online Adviser.
- Use the Online Adviser for quick questions
- Use our online appointment system to schedule a time to talk by phone, email or Zoom video
- You can also drop in on Zoom – without an appointment – for a quick (10-15 minutes) question or chat with a counselor
or academic adviser. Check the Counseling Center website for drop-in times and Zoom links.
- You must provide your eight-digit student identification number, also known as a campuswide ID or CWID.
Contact information:
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De Anza College Promise
If you have any questions
- About your Promise award, including fee waivers and Bookstore vouchers
- Contact the Financial Aid Office (see below)
- About classes, counseling, orientation or your educational plan
- Contact the Outreach Office (see below)
- About your Promise award, including fee waivers and Bookstore vouchers
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Dining Services
- Monday-Thursday
- 7 a.m.-5 p.m.
Dining Services will be open in the Campus Center during the hours listed above, serving hot and cold breakfast and limited selections of other foods.
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Disability Support Programs and Services
Disability Support Programs and Services
DSS Online Help Desk
- Visit the DSS virtual help desk to speak with a DSS specialist live via online video – no appointment needed
- Check the DSS webpage for the help desk schedule
Disability Support Services
- Open for in-person assistance – general questions only – Tuesdays and Thursdays, 8 a.m.-5 p.m., in RSS 141
- Counseling will be available by phone and online. Visit the DSS website for more details.
Contact Information
- dss@deanza.edu
- 408.430.7681
- Use the online help form
Additional Services
Alternate Media
- Available for in-person assistance by request: Tuesdays, 8 a.m.-noon, in RSS 141
Accommodated Testing
- Open for in-person assistance: Monday-Friday by appointment only in LCW 110
- Visit the Testing and Tutorial Center webpage for information on how to make an appointment
Deaf and Hard of Hearing Services
- Open for in-person assistance: Monday-Friday by appointment only in LCW 110
- Visit the DHHS webpage for information on how to make an appointment
Computer Accessibility Lab
- Open for in-person services: Monday-Thursday, 9:30 a.m.-6 p.m., in AT 203
Mobility Cart
- Available by request on limited basis
Tutoring Services
- Available in person on Tuesdays and Thursdays, 10 a.m.-4 p.m. by appointment only, in LCW 110
- Visit the Testing and Tutorial Center webpage for information on how to make an appointment
All Other Services
- Available remotely: Monday-Thursday, 8 a.m.-5 p.m., and Fridays, 8 a.m.-3 p.m.
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English Performance Success (EPS)
English Performance Success (EPS)
- EPS counselors are available through Zoom videoconference. Use their online scheduling system to make an appointment.
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Extended Opportunities Programs and Services (EOPS)
Extended Opportunities Programs and Services (EOPS)
Contact Information
Limited In-Person Assistance – By Appointment Only
- First and third Monday of each month, from 9 a.m.-noon by appointment only, on the lower level of the Campus Center
- First and third Thursday of each month, from 1-4 p.m. by appointment only, on the lower level of the Campus Center
- Check the EOPS website for information on how to make an appointment
Counseling
- Counselors are available to meet by telephone or on Zoom
- Check the EOPS website for information on how to make an appointment
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Financial Aid
Virtual "Drop-In" Hours
- Visit the Financial Aid virtual help desk on Zoom, to speak with someone who can answer
your questions
- Mondays and Wednesdays, 10 a.m.–1 p.m.
- Tuesdays and Thursdays, 1–4 p.m.
- There's no appointment required for these Zoom sessions. Students are served on a first-come, first-served basis. After joining the Zoom session, there may be a wait.
Limited In-Person Assistance
In addition to our Zoom drop-in hours, we can provide in-person assistance in our office at the Baldwin Winery Building on campus:
- Mondays and Wednesdays, 10 a.m.–2 p.m.
- Tuesdays and Thursdays, noon–4 p.m.
Please remember that you must follow the rules for coming to campus this fall.
Contact Information
- financialaid@deanza.edu
- Or use our online help form
Services are being provided as usual, including disbursements and refunds for eligible students.
- Visit the Financial Aid virtual help desk on Zoom, to speak with someone who can answer
your questions
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First Year Experience (FYE)
Contact Information
- Jorge Morales: moralesjorge@deanza.edu
Use the online scheduler to speak with a counselor by phone or Zoom video.
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Food Pantry
- Food pickup will be available at a location outside the Outreach office on Tuesdays and Wednesdays from 10 a.m.-2 p.m.
- Visit the Food Pantry website for instructions on how to make a pickup
- You can also visit the Resources website for a list of available food assistance programs.
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Health Services
Virtual Clinic
- Monday-Friday, 8:30 a.m.-6 p.m.
Current students can visit the Health Services virtual clinic for services. The virtual clinic uses online video that is HIPAA-compliant for privacy and security, so students can talk with a health care provider about issues including women’s health, birth control, community resources and referrals. To schedule an appointment, send an email to dahealthclerk@deanza.edu
You can also visit Wellness Central, an online resource for students. You can see a list of available low-cost clinics and resources in Santa Clara County as well.
In-Person Assistance – By Appointment Only
- Tuesdays, Wednesdays and Thursdays, 8:30 a.m.-5 p.m. by appointment only, on the lower level of the Campus Center
- Check the Health Services website for information on how to make an appointment
Contact Information
- dahealthclerk@deanza.edu
- 408.864.8732
- Or use the Student Health Portal
Note: If you have fever, cough and difficulty breathing, stay home and call your primary doctor, health care provider's nurse hotline, or Valley Medical Center at 408.885.5000.
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IMPACT AAPI
Contact Information
Use the online scheduler to speak with a counselor by phone or Zoom video
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International Student Programs
International Student Programs
Online "Drop-In" Hours
You can drop in via Zoom to speak with one of our staff experts on the topics listed below – with no appointment needed – during our online drop-in hours. Visit the ISP Contact webpage for drop-in times and Zoom links.
Contact information:
- For general inquiries please fill out their contact form
- To reach an immigration adviser
- If your last name starts with A-L, email Andrea Santa Cruz at santacruzandrea@deanza.edu
- If your last name starts with M-Z, email Allison Largent at largentallison@deanza.edu
- To reach an ISP counselor
- If your last name starts with A-L, email Denica Kelly at kellydenica@deanza.edu
- If your last name starts with M-Z, email Noemi Teppang at teppangnoemi@deanza.edu
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Learning Communities
- Learning Communities counselors are available to meet by telephone or Zoom videoconferencing. You'll find their contact information by using the directory on the Our Counselors webpage.
- For AAAA/Umoja, First Year Experience, IMPACT AAPI and Puente, you can also send an email to dassrsc@gmail.com.
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Library
Pick Up Library Materials
The Library will be open for on-campus pickup of textbooks and materials – when requested online in advance – on the following schedule:
- First two weeks of fall quarter (Sept. 20-Oct. 1) – no appointment required during
these hours:
- Mondays and Tuesdays, 8 a.m.–1 p.m.
- Wednesdays and Thursdays, noon–5 p.m.
- Oct. 4-Dec. 10 – pickup available by appointment only
- See the Requesting Materials webpage for detailed instructions
Computer Lab/Study Space
- The LC 113 Computer Lab will be open on a drop-in basis, under strict guidelines,
during these hours:
- Monday-Thursday, 10 a.m.–2 p.m.
- You must enter the lab from the outside of the building
- Check the Library website for details.
Tech Assistance/Software Support
- Tech help with Canvas, Zoom, MyPortal and other online learning tools is available from the Library West Computer Lab's expert technicians, during these hours:
- Sept. 20-Oct. 1: 8 a.m.–7 p.m.
- Oct. 4-Dec. 1: 8 a.m.–4 p.m.
- Use the form on the Computer Lab's webpage to request help via live chat or email.
Online Services
- Other services including databases, e-books and streaming video are available anytime online. Visit the Library website for more information
- All reference services are available online through the "Chat with a Librarian" function on the Library website, during designated hours
- First two weeks of fall quarter (Sept. 20-Oct. 1) – no appointment required during
these hours:
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Math Performance Success (MPS)
- MPS counselors are available through Zoom videoconference. Use their online scheduling system to make an appointment.
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Occupational Training Institute (OTI)
Occupational Training Institute (OTI)
Online Assistance
- Available Monday-Friday, 8 a.m.-5 p.m.
- Check the OTI website for contact information
Limited In-Person Assistance – By Appointment Only
- CalWORKS and WIOA – Mondays and Wednesdays, 11 a.m.-2 p.m. by appointment only, in SEM 1
- Check the OTI website for information on how to make an appointment
- CompTechS – Wednesday, Thursday and Friday from 9 a.m.-4 p.m. by appointment only
- Check the OTI website for information on how to make an appointment
Contact Information
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Outreach Office
Online Help Desk
- Visit the Outreach virtual help desk on Zoom, to speak with someone who can answer your questions
- Check the Outreach Office website for the virtual help desk schedule and the link to sign in
- No appointment required. Students are served on a first-come, first-served basis. After joining the Zoom session, there may be a wait.
Outreach Counselors
- Counseling appointments for new students, De Anza College Promise students and the Men of Color Community are available via phone, email or Zoom video.
- Appointments can be scheduled by emailing outreach@deanza.edu or using their online scheduler.
- You can also drop in on Zoom – without an appointment – to speak with an Outreach counselor. Check the Outreach Counseling website for drop-in times and Zoom links.
Limited In-Person Assistance – Men of Color and Food Pantry Only
- Food Pantry pickups will be available at a location outside the Outreach office on Tuesdays and Wednesdays from 10 a.m.-2 p.m.
- Visit the Food Pantry website for instructions on how to make a pickup
- You can also visit the Resources website for a list of other food assistance programs.
- Men of Color counselors will be available for some in-person visits at a location
outside the Outreach office – by appointment only – on Tuesdays and Wednesdays, 10 a.m.-2 p.m.
- Check the Men of Color website for information on how to make an appointment
Contact Information
- Outreach Office: outreach@deanza.edu
- Food Pantry: dafoodpantry@fhda.edu
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Probation and Retention Support
Probation and Retention Support
Visit the Probation and Retention website for information about how to reach our team online or during our virtual drop-in hours on Zoom.
(These sessions are with members of the Probation and Retention staff only. If you need to meet with a counselor, please visit the Counseling website for information about appointments or drop-ins.)
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Psychological Services
Psychological counseling is available by phone and online.
- Students who want to schedule a new appointment can reach us by emailing dapsychservice@deanza.edu
- You’ll need to provide your eight-digit student identification number, also known as a campuswide ID or CWID.
- You will also need to complete the three forms listed on our Appointments webpage
Contact Information
- dapsychservice@deanza.edu
- 408.864.8868
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Puente
Contact Information
- Liliana Rivera: riveraliliana@deanza.edu
- 408.864.8780
Use the online scheduler to speak with a counselor by phone or Zoom video
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Student Success Center: Tutoring and Workshops
The SSC offers online peer tutoring and workshops through Zoom video, as well as 24/7 online tutoring services.
- Now it's easier than ever: You no longer need to go through Canvas. Just visit the SSC website and click on the yellow buttons to access tutoring and workshops.
Contact Information
- Diana Alves De Lima: 408.864.8485 or alvesdelimadiana@deanza.edu
- Melissa Aguilar: 408.864.5422
or aguilarmelissa@deanza.edu
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Transfer Center
Visit the Transfer Center website for information about virtual "drop-in" hours and appointments.
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Umoja and African American/African Ancestry Communities
Contact Information
Use the online scheduler to speak with a counselor by phone or Zoom video
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Veteran Services
Online Help Desk
- Visit the Veteran Services virtual help desk on Zoom, to speak with a counselor or resource specialist who can answer your questions
- Check the Veteran Services website for the virtual help desk schedule and the link to sign in
- No appointment required for these Zoom sessions. Students are served on a first-come, first-served basis. After joining the Zoom session, there may be a wait.
Limited In-Person Assistance – By Appointment Only
- Counselors and resource specialists will be available – by appointment only – for in-person sessions on Tuesdays from 9:30 a.m. to 1 p.m. in SEM 3
- Check the Veteran Services website for information on how to make an appointment
Contact Information
- New students using GI Bill benefits, please contact Bertha Sanchez at sanchezbertha@deanza.edu
- Continuing students using GI Bill benefits, please contact Shari Pasquali at pasqualishari@deanza.edu
- Counselors are available by phone or Zoom video. Please use the online scheduler to make an appointment
- For general inquiries, please email veteransda@deanza.edu