Your Guide to the Quarter
- Your Guide to the Quarter
- How to Reach Student Services
- Rules for Coming to Campus
- Tips for Starting the Quarter Right
- Student Resource Hub for Online Learning
- Faculty Resource Hub for Online Learning
- Resources for Basic Needs
- Messages from De Anza and the District
- Coronavirus Health Information
- Return to Campus Planning
How to Reach Student Services
On this webpage, you'll find a list of campus offices and services, and how to reach them in person or online. You can also check individual department or program websites (individual links are included below) for detailed schedules and contact information.
Offices and programs will be closed on these holidays:
- Veterans Day: Friday, Nov. 11
- Thanksgiving Holiday: Thursday, Nov. 24-Sunday, Nov. 27
Remember the Rules for Coming to Campus
If you are planning to be on campus – for a class, a meeting or any reason:
- You must upload proof of COVID-19 vaccination – and, if eligible, proof of a COVID-19 booster – and wear a face mask indoors.
- You will need to show proof of vaccination and booster before entering the Library and the RSS Building
- See deanza.edu/vax for more details
See The Quarter Guide for Tips + Resources
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Admissions and Records
In-Person Assistance
- We're available Monday-Thursday, 9 a.m.-5 p.m. and Fridays, 9 a.m.-1 p.m.
- Please remember that you must follow the rules for coming to campus this fall.
Staff will also be available online, Monday-Thursday, 8 a.m.-5 p.m.
- Use our online contact form to request help.
Zoom Help Desk
Check the Admissions and Records website for information on fall hours for the Zoom help desk.
- Visit the A&R virtual help desk to speak with someone – about registration, admissions or your student records – via online video
- No appointment is required. Students are served on a first-come, first-served basis. After joining the Zoom session, there may be a wait.
Note: You'll need to show a valid photo ID before we can discuss any matters related to your student account or records.
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Assessment Center
All assessment services and exams will be offered online only.
If you have questions or need assistance, you can
- Use our online contact form to schedule an online assessment or exam, or to ask any questions about the process.
- Be sure provide your full name and eight-digit De Anza student ID number (also known as a Campuswide ID or CWID), and tell us how we can assist you.
- Visit the Admissions and Records front desk in the RSS Building for in-person assistance.
- This is for questions only; all assessments must be completed online.
- We're available Monday-Thursday, 9 a.m.-5 p.m. and Fridays, 9 a.m.-1 p.m.
- Please remember that you must follow the rules for coming to campus.
Email Assistance
- Use our online contact form
- Use our online contact form to schedule an online assessment or exam, or to ask any questions about the process.
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Bookstore
You can purchase all your books and materials for summer session through the Bookstore's new online store at deanzastore.com.
- Search the Bookstore site for course materials by class, or enter your CWID to see a list of your courses and required materials.
The on-campus store, located on the ground floor of the RSS Building, is open for in-store pickup and shopping, from 10 a.m. to 3 p.m., Monday-Friday during the first two weeks of fall quarter.
- Check the store info and Bookstore FAQs webpages for more information.
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Cashier's Office
You can pay all fees online when you register for classes or by clicking on the Bill Payment icon in the Apps section of MyPortal.
- If you have questions or need assistance, please email us at deanzacashier@deanza.edu
- Be sure provide your full name and eight-digit De Anza student ID number (also known as a Campuswide ID or CWID), and tell us how we can assist you.
- To pay your fees in cash – exact amount only – you can stop by the Admissions and Records front desk
- Monday-Thursday, 9 a.m.-5 p.m.
- Fridays, 9 a.m.-1 p.m.
- We're available – by appointment only
- Please remember that you must follow the rules for coming to campus.
- If you have questions or need assistance, please email us at deanzacashier@deanza.edu
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College Life
In-Person Assistance
- For the first two weeks of fall quarter, Sept. 26-Oct. 7, the Office of College Life will be open on the following schedule
- Monday-Thursday, 9 a.m.-4 p.m.
- Friday, 9 a.m.-2 p.m.
- For the rest of fall quarter, the office will be open on the following schedule
- Monday-Thursday, 10 a.m.-4 p.m.
- Student ID and SmartPass cards can be obtained in person
- Check the College Life website for more information
- The office is located on the lower level of the Campus Center
Contact Information
- For the first two weeks of fall quarter, Sept. 26-Oct. 7, the Office of College Life will be open on the following schedule
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Counseling
- Counselors and academic advisers are available to meet by phone, email and Zoom video.
- Use the Our Counselors directory to locate the webpage for your program counselor, where you will find information on how to contact them or schedule a meeting.
- Students who have attended De Anza for at least two quarters are also welcome to contact the General Counseling and Advising Center (see below).
General Counseling and Advising Center
Counselors are available to meet by phone, email, Zoom videoconference or by using the Online Adviser.
For the first week of fall quarter (Sept. 26-30), the Counseling Center will offer virtual drop-in hours via Zoom on the following schedule:
- Monday, Sept. 26, 10 a.m.-noon
- Tuesday, Sept. 27, 8:30 a.m.-5:30 p.m.
- Wednesday, Sept. 28, noon-3 p.m.
- Thursday, Sept. 29, noon-3 p.m.
For the rest of fall quarter the Counseling Center will be offering remote assistance on the following schedule:
- Monday-Thursday, 8 a.m.-6 p.m.
- Fridays, 8 a.m.-1 p.m.
You can also stop by for in-person assistance on the following schedule:
- Monday-Thursday, 9 a.m.-5 p.m.
- Fridays, 9 a.m.-1 p.m.
Visit the Counseling website to schedule an appointment.
- Use the Online Adviser for quick questions
- Use our online appointment system to schedule a time to talk by phone, email or Zoom video
- You can drop in on Zoom – without an appointment – for a quick (10-15 minutes) question or chat with a counselor or academic adviser.
- After the first week of fall quarter, the Counseling Center will have drop-in hours on the following schedule for remainer of the quarter:
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- Mondays and Tuesdays, 9 a.m.-noon
- Wednesdays and Thursdays, noon-3 p.m.
- The drop-in schedule is subject to change at any time. Check the Counseling Center website for Zoom links and updates.
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- You must provide your eight-digit student identification number, also known as a campuswide ID or CWID.
Contact information:
- 408.864.5400
- deanzacounseling@deanza.edu
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De Anza College Promise
If you have any questions
- About your Promise award, including fee waivers and Bookstore vouchers
- Contact the Financial Aid Office (see below)
- About classes, counseling, orientation or your educational plan
- Contact the Outreach Office (see below)
Promise counselors will have in-person appointments available for students. Visit the Outreach counselors page for information on how to make an appointment.
- About your Promise award, including fee waivers and Bookstore vouchers
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Dining Services
Visit the Food Court, located on the upper level of the Campus Center, this summer.
- Open Monday-Thursday, 7 a.m.-5 p.m. and Fridays, 7 a.m.-2 p.m.
- Individual food stations may have varied hours.
- Grill burger station
- Chicken nugget and fries station
- Sandwich and salad station
- Pizza station open
- Grab 'N' Go and beverages
Check the Dining Services website for menus.
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Disability Support Programs and Services
Disability Support Programs and Services
Disability Support Services
- DSS will be open for in-person assistance – Monday-Thursday, 8 a.m.-5 p.m., in RSS 141
- On Fridays, DSS is available remotely, 8 a.m.-3 p.m. – no on-campus services
- Counseling will be available by phone and online. Visit the DSS website for more details.
- In addition to in-person hours, DSS staff will be working remotely Monday-Thursday, 3-5 p.m.
DSS Online Help Desk
- Visit the DSS virtual help desk to speak with a DSS specialist live via online video – no appointment needed
- Check the DSS webpage for the help desk schedule
Additional Contact Information
- dss@deanza.edu
- 408.430.7681
- Use the online help form
Additional Services
Students are encouraged to reach out to DSS first to be directed to one of the specific services below.
Adapted Physical Education
- Visit the Adapted Physical Education webpage for information on how to reach APE staff
Alternate Media
- Available for in-person assistance Monday and Wednesday, 8 a.m.-2:30 p.m. or by appointment, in RSS 141
- Remote hours:
- Mondays and Wednesdays, 3-7 p.m.
- Tuesdays, Thursdays and Fridays, 7 a.m.-4 p.m.
- Visit the Alternate Media Services site for information on how to request accommodations
Accommodated Testing
- Visit the Testing and Tutorial Center webpage for information on how to make an appointment
- Staff will be working remotely Monday-Thursday, 7 a.m.-5 p.m. and Fridays, 8 a.m.-noon for general assistance and support
- Accommodated testing by appointment only – no drop-in exams
Deaf and Hard of Hearing Services
- DHHS staff will be working online Monday-Friday, 8 a.m.-5 p.m.
- Open for in-person assistance by appointment only or Wednesday, 7:30 a.m.-3 p.m. in LCW 110
- Visit the DHHS webpage for information on how to make an appointment
Computer Accessibility Lab
- The Computer Accessibility Lab will be open, based on approved student accommodations, Monday-Thursday, 10 a.m.-5 p.m.
Mobility Cart
- Available based on student accommodations approved by a DSPS counselor
Tutoring Services
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- Visit the Testing and Tutorial Center webpage for more information
- For tutoring accommodations and hours based on subject, please contact Tracy Caruana at 408.864.8839 or caruanatracy@deanza.edu
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English Performance Success (EPS)
English Performance Success (EPS)
- EPS counselors are available through Zoom videoconference. Use their online scheduling system to make an appointment.
- Starting in winter quarter EPS counselors will also be available for drop-ins via Zoom. Check the EPS counselors page to see each counselor's drop-in hours and Zoom link.
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Extended Opportunities Programs and Services (EOPS)
Extended Opportunities Programs and Services (EOPS)
Contact Information
- eops@deanza.edu
- 408.864.8950
- Staff directory
In-Person Assistance and Counseling Appointments
- During fall quarter, the EOPS office is open for in-person questions and appointments on the following schedule:
- Monday-Thursday, 8:30 a.m.-4:30 p.m.
- Fridays, 8:30 a.m.-1 p.m.
- Check the EOPS counselors webpage for information on how to make an appointment
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Financial Aid
Virtual "Drop-In" Hours
- Visit the Financial Aid virtual help desk on Zoom to speak with someone who can answer
your questions
- Mondays and Wednesdays, 10 a.m.-2 p.m.
- Tuesdays and Thursdays, 2-5 p.m.
- There's no appointment required for these Zoom sessions. Students are served on a first-come, first-served basis. After joining the Zoom session, there may be a wait.
In-Person Assistance
- In addition to our Zoom drop-in hours, staff can provide in-person assistance in their office at the Baldwin Winery Building on campus Monday-Thursday, 9 a.m.-5 p.m. and Fridays, 9 a.m.-1 p.m.
- Please remember that you must follow the rules for coming to campus.
Contact Information
- financialaid@deanza.edu
- 408.864.8718
- Or use our online help form
Services are being provided as usual, including disbursements and refunds for eligible students.
- Visit the Financial Aid virtual help desk on Zoom to speak with someone who can answer
your questions
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First Year Experience (FYE)
Contact Information
- Jorge Morales: moralesjorge@deanza.edu
Use the online scheduler to speak with a counselor by phone or Zoom video.
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Food Pantry
- Food pickup will be available at a location outside the Outreach office on Tuesdays and Wednesdays (except for the second and fourth Tuesday of the month) from 10 a.m.-3 p.m.
- The Mobile Food Pantry will be available on the second and fourth Tuesday of the month, 1-3 p.m.
- Visit the Food Pantry website for instructions on how to make a pickup
- You can also visit the Resources website for a list of available food assistance programs.
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Health Services
During the fall quarter, students have the option of visiting the virtual clinic or making an in-person appointment.
COVID-19 Testing
Health Services will continue to offer COVID-19 PCR testing on campus. Visit the COVID-19 Health Information page for details on testing times, location and instructions for registering.
Virtual Clinic
Current students can visit the Health Services virtual clinic for services. The virtual clinic uses online video that is HIPAA-compliant for privacy and security, so students can talk with a health care provider about issues including women’s health, birth control, community resources and referrals. To schedule an appointment, send an email to deanzahealthservices@deanza.edu
You can also visit Wellness Central, an online resource for students. You can see a list of available low-cost clinics and resources in Santa Clara County as well.
In-Person Assistance
Call or email Health Services to make an in-person appointment. Appointment fees apply for all visits. The Health Services office is located on the lower level of the Campus Center. Their fall hours are as follows:
- Monday-Thursday, 8:30 a.m.-5 p.m.
- Fridays, 8:30 a.m.-1 p.m.
- Closed for lunch 12:30-1 p.m. daily
Contact Information
- deanzahealthservices@deanza.edu
- 408.864.8732
- Or use the Student Health Portal
Note: If you have fever, cough and difficulty breathing, stay home and call your primary doctor, health care provider's nurse hotline, or Valley Medical Center at 408.885.5000.
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IMPACT AAPI
Contact Information
Use the online scheduler to speak with a counselor by phone or Zoom video
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International Student Programs
International Student Programs
In fall quarter, ISP office staff will be available in person Monday-Thursday, 9 a.m.-5 p.m. and Fridays, 9 a.m.-1 p.m. Visit the ISP website for the latest information and updates.
Online "Drop-In" Hours
You can drop in via Zoom to speak with an ISP staff expert on the topics listed below – with no appointment needed – during online drop-in hours. Visit the ISP Contact webpage for drop-in times and Zoom links.
Contact information:
- For general inquiries please fill out the contact form
- To reach an immigration adviser
- If your last name starts with A-L, email Andrea Santa Cruz at santacruzandrea@deanza.edu
- If your last name starts with M-Z, email Allison Largent at largentallison@deanza.edu
- To reach an ISP counselor
- If your last name starts with A-L, email Denica Kelly at kellydenica@deanza.edu
- If your last name starts with M-Z, email Noemi Teppang at teppangnoemi@deanza.edu
- Note: ISP counselors will also have in-person appointments for students
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Learning Communities
- Learning Communities counselors are available to meet by telephone or Zoom videoconferencing. You'll find their contact information by using the directory on the Our Counselors webpage.
- For AAAA/Umoja, First Year Experience, IMPACT AAPI and Puente, you can also send an email to dassrsc@gmail.com.
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Library
For the first week of fall quarter (Sept. 26-30), the Library will be open Monday-Friday, 9 a.m.-7 p.m.
After the first week, the Library and Computer Lab will be open during these hours for the remainder of fall quarter:
- Monday–Thursday: 9 a.m.–5 p.m.
- Friday–Sunday: closed
- Check the Library website for details
Computers Available During Summer Session
- Laptop computers (Apple and Dell) will be available for checkout during Library hours. Laptops must be returned the same day, before the Library closes at 5 p.m.
- Chromebooks can be checked out for the six-week duration of summer session.
- Desktop computers will be available in the reference area during Library hours.
- Desktop computers are available in the Library Computer Lab (LC 113) from 9 a.m. to 5 p.m., Monday-Thursday. These computers have Adobe Creative Cloud software.
- Printing is also available in the Computer Lab from 9 a.m. to 5 p.m., Monday-Thursday.
Tech Assistance/Software Support
- Tech help with Canvas, Zoom, MyPortal and other online learning tools is available from the Library Computer Lab's expert technicians, during designated hours. Check back soon for the schedule.
- Use the form on the Computer Lab's webpage to request help via live chat or email.
Online Services
- Other services including databases, e-books and streaming video are available anytime online. Visit the Library website for more information
- All reference services are available online through the "Chat with a Librarian" function on the Library website, staffed Monday-Thursday, 9 a.m.-3 p.m. and 7-9 p.m.
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Math Performance Success (MPS)
- MPS counselors are available through Zoom videoconference. Use their online scheduling system to make an appointment.
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Occupational Training Institute (OTI)
Occupational Training Institute (OTI)
In-Person Assistance
- Available Monday-Thursday, 9 a.m.-3 p.m. and Fridays by appointment only
- Check the OTI website for contact information
Online Hours
- OTI staff will also be working remotely Monday-Thursday, 9 a.m.-3 p.m.
Contact Information
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Outreach Office
During the fall quarter, Outreach staff will be available in person
- Monday through Thursday, 8:30 a.m.-5 p.m.
- Fridays, 8:30 a.m.-3 p.m.
You can also reach the Outreach office by emailing outreach@deanza.edu or speak with one of our counselors online – during either a scheduled appointment or a drop-in Zoom session.
Outreach Counselors
- Counseling appointments for new students, De Anza College Promise students and the Men of Color Community are available via phone, email or Zoom.
- Appointments can be scheduled by emailing outreach@deanza.edu or using their online scheduler.
- You can also drop in on Zoom – without an appointment – to speak with an Outreach counselor.
- Check the Outreach Counseling website for drop-in times and Zoom links.
Limited In-Person Assistance – Men of Color and Food Pantry Only
- Food Pantry pickups will be available at a location outside the Outreach office on
Monday-Wednesday from 9 a.m.-3 p.m.
- Visit the Food Pantry website for instructions on how to make a pickup
- You can also visit the Resources website for a list of other food assistance programs.
- Check the Men of Color website for information on how to make an appointment
Contact Information
- Outreach Office: outreach@deanza.edu
- Food Pantry: dafoodpantry@fhda.edu
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Probation and Retention Support
Probation and Retention Support
Visit the Probation and Retention website for information about how to reach our team online or during our virtual drop-in hours on Zoom.
(These sessions are with members of the Probation and Retention staff only. If you need to meet with a counselor, please visit the Counseling website for information about appointments or drop-ins.)
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Psychological Services
Psychological Services will be open on a limited basis during fall quarter. If you have an emergency, please call 911 or go to the nearest hospital. If you need support, see the Psychological Services homepage for a list of 24-hour hotlines.
Service Hours and In-Person Assistance
- Monday-Thursday, 8:30 a.m.-5:30 p.m., staff are available for on campus and online sessions by appointment. Students are welcome to stop by in person and learn about available services or make an appointment for counseling.
- The office will be open on Fridays, 8:30 a.m.-2 p.m. for Zoom sessions by appointment only – no on-campus services
Group Sessions and Individual Counseling
- For individual counseling, students who want to schedule a new appointment can reach the office by emailing dapsychservice@deanza.edu
- You’ll need to provide your eight-digit student identification number, also known as a campuswide ID or CWID.
- You will also need to complete the three forms listed on the Appointments webpage
Contact Information
- dapsychservice@deanza.edu
- 408.864.8868
- Psychological Services has returned to its usual location in the Registration and Student Services building – RSS 258
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Puente
Contact Information
- Liliana Rivera: riveraliliana@deanza.edu
- 408.864.8780
Use the online scheduler to speak with a counselor by phone or Zoom video
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Student Success Center: Tutoring and Workshops
The SSC offers online peer tutoring and workshops through Zoom video, as well as 24/7 online tutoring services.
- Now it's easier than ever: You no longer need to go through Canvas. Just visit the SSC website and click on the yellow buttons to access tutoring and workshops.
Contact Information
- Diana Alves De Lima: 408.864.8485 or alvesdelimadiana@deanza.edu
- Melissa Aguilar: 408.864.5422
or aguilarmelissa@deanza.edu
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Transfer Center
During fall quarter, Transfer Center staff will be available online Monday-Thursday, 8 a.m.-6 p.m. and Fridays, 8 a.m.-1 p.m.
Staff will also be available to assist with questions in person Monday-Thursday, 9 a.m.-5 p.m. and Fridays, 9 a.m.-1 p.m.
Visit the Transfer Center website for information about virtual drop-in hours and appointments.
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Umoja Community
Contact Information
Use the online scheduler to speak with a counselor by phone or Zoom video
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Veteran Services
Online Help Desk
- Visit the Veteran Services virtual help desk on Zoom, to speak with a counselor or
resource specialist who can answer your questions
- Check the Veteran Services website for the virtual help desk schedule and the link to sign in
- No appointment required for these Zoom sessions. Students are served on a first-come, first-served basis. After joining the Zoom session, there may be a wait.
Counseling and In-Person Assistance
- Check the Veteran Services website for information on how to make an appointment
- The VRC will be open to provide in-person assistance Monday-Thursday, 9 a.m.-5 p.m. and Fridays, 9 a.m.-1 p.m.
Contact Information
- New students using GI Bill benefits, please contact Bertha Sanchez at sanchezbertha@deanza.edu
- Continuing students using GI Bill benefits, please contact Shari Pasquali at pasqualishari@deanza.edu
- Counselors are available by phone or Zoom video. Please use the online scheduler to make an appointment
- For general inquiries, please email veteransda@deanza.edu
- Visit the Veteran Services virtual help desk on Zoom, to speak with a counselor or
resource specialist who can answer your questions