About DHHS Services

DHHS Services

---

 Interpreting Services

Assignment of Interpreters

• Sign Language Interpreters are assigned to classes by the Deaf Services Supervisor.
• Neither the instructor nor the student has the authority to dismiss an interpreter.
• The Deaf Services Supervisor will release an interpreter from an assignment when necessary.

Classroom Interpreter Guidelines

Interpreters will:

• Sign everything the instructor says during class, including questions and comments from students.
• Voice everything the Deaf or hard of hearing student signs. 
  
• Keep all communication strictly confidential.
• During a test, lab or captioned video, an interpreter will remain in the classroom.

Interpreters cannot:

• Assist students with assignments.
• Take notes during class.

Classroom Interpreting Guidelines

• Student questions should always be directed to the instructor and not the interpreter.
• Because an interpreter is required to sign everything that is spoken and voice everything that is signed during class, students should not engage interpreters in personal conversations.
• If a class requires an instructor-student conference during the quarter, students should select an appointment within the regularly scheduled class time, if possible.
• If the appointment is outside the regularly scheduled class time, student will need a fill out a request form to receive services.

---

Real-Time Captioning Services

For students not using sign-language, real-time educational captioning service is offered.

Assignment of Captioners

• Real-time captioners are assigned to classes by the Deaf Services Supervisor.
• Neither the instructor nor the student has the authority to dismiss a captioner.
• The Deaf Services Supervisor will release a captioner from an assignment when necessary.
• Exceptions to the standard captioning guidelines may be made in the case of an approved accommodation based on disability related limitations.  A Disability Support Services Counselor must approve such adjustments,

Classroom Captioner Guidelines

• The captioner will transcribe instructor lectures and student comments using specialized computer equipment.
• The captioner will begin writing when the student arrives.
• If a student leaves the classroom for any reason, the captioner will resume writing when the student returns.
• The captioner is responsible to transcribe only auditory/verbal information.
• During a test, lab or captioned video, the captioner will remain in the classroom.

Classroom Captioning Guidelines for Students

• The student is responsible to either take personal notes or request a note taker to have a record of any written information.
• If a class requires an instructor-student conference during the quarter, students should select an appointment within the regularly scheduled class time, if possible.
• If the appointment is outside the regularly scheduled class time, student will need to a fill out a request form to receive services.

---

Transcript Guidelines

• Students will receive an electronic copy of the transcripts for referencing.
• Only students registered with DSS are entitled to the transcripts.
• Students cannot sell, distribute or reproduce transcripts for any purpose.
• Transcripts will be provided only for class sessions attended by the student.
• Transcripts will be e-mailed to the student within a 2-day (48-hour) turnaround time.
• The college's standardized format is to display captioned text in an easy-to-read layout. 

---

 FM System Services

 Contact DHHS for more information.

---

 Campus-wide Assistive Listening Systems

Assistive Listening Device Guidelines

• Assistive Listening Devices (ALDs or F. M. systems) are available for loan at the Disability Support Services (DSS) office.
• Assistive Listening Devices are for campus use only. They may not be taken off-campus without prior consent by the Deaf Services Supervisor.