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Did you know you can open a tech support ticket if you're having trouble with Canvas? Click HELP in the Canvas Global Navigation menu and select "Report a Problem." 

24/7 Tech Support for Canvas. Our office is your resource for Canvas Technical Support during business hours. An after hours and weekend hours number can be found in the HELP menu in Canvas. 

Getting Started with Canvas Workshops for Students

Come by MLC 255 the first week of Spring 2018 to learn about Canvas basics. We highly recommend attending a workshop if you're new to Canvas. 

Tuesday, April 10 4:00-5:00 pm
Friday, April 13 10:00-11:00 am


Online Education Center

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How to Get Help

 

Welcome Spring 2018 Students!

 

If you're registered for an online course in Spring 2018, you will gain access to that course between Friday, April 6 and Monday, April 9, at the discretion of your instructor. While some instructors open their content early so students can read course information, most wait until the first day of the term (Monday, April 9). If you do gain early access, you will only be able to read information until Monday; no students can participate in graded assignments until the term begins. You should receive an email from your instructor when the course is available. 

 

If you're registered for a hybrid course or face-to-face course that uses Canvas, you will gain access to Canvas at the discretion of the instructor. Some instructors choose to wait until your first class meeting before opening the Canvas content. 

 

If you're new to Canvas, we have two "Getting Started" workshops available for students this quarter: 


Tuesday, April 10 -  4:00-5:00 pm 
Friday, April 13 - 10:00-11:00 am 
Both take place in MLC 255

 

You may also find our Canvas Resource Library for Students helpful. 

 

Best wishes for a successful term! 

De Anza Online Education Center

 

Information for students Information for faculty about online education at de anza college


Online Education
Building: MLC 210
Email:
onlineeducation
@deanza.edu

Phone: 408.864.8969
Hours:
M-Th: 9:00a-5:00p
F: 9:00a-4:00p

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Last Updated: 4/6/18