For Students

Finding Computers


Software

Student pricing available from CollegeBuys
Website: http://store.collegebuys.org/


Help with MyPortal, Online Registration and Banner

Contact Admissions and Registration
Online: http://www.deanza.edu/admissions/request-help.html
By Phone: 408.864.5300


Help with Canvas

Contact Online Eductation
Online: http://www.deanza.edu/online-ed/help.html
By Phone: 408.864.8969
By Email: onlineeducation@deanza.edu


Help with the College Website (not MyPortal)

Contact the Web Team
Online: http://www.deanza.edu/contact-us/
By Email: webteam@deanza.edu


Campus WiFi issues

Online: http://ets.fhda.edu/getting-help/wifi/wirelessdocumentation.html


ePRINTit

For a full list of ePRINTit locations and instructions please visit the ePRINTit channel on the Students tab in MyPortal.


Student Email Accounts 

If you're a current De Anza student, you can request a college email account by using the "Student Email" app listed in MyPortal.  This will give you an email address ending in "@student.deanza.edu"

For details, see the New Tech Tools page.

For Faculty and Staff

MyPortal/Banner, Campus Network/WiFi, College Issued Hardware, Software Installs/Updates, Classroom Equipment, Telephone System, Office365, Email

Contact ETS Help Desk
Online Help/Work Request System: http://etshelp.fhda.edu/
Online Help Pages: http://ets.fhda.edu/getting-help/
Faculty Resources Page: http://ets.fhda.edu/getting-help/faculty/
Staff Resources Page: http://ets.fhda.edu/getting-help/staff/

For Immediate Help

For immediate help with room equipment or audio problems, or to contact ETS Support call:
408.864.8324

Zoom Video Conferencing

Information available from ETS and ConferNow
Website: http://ets.fhda.edu/getting-help/staff/_documents/zoom.html


Buying Software

Faculty/staff pricing available from CollegeBuys
Website: http://store.collegebuys.org/


Help with Canvas

Contact Online Eductation
Online: http://www.deanza.edu/online-ed/help.html
By Phone: 408.864.8969
By Email: onlineeducation@deanza.edu


Help with the College Website (not MyPortal)

Contact the Web Team
Online: http://www.deanza.edu/contact-us/
By Email: webteam@deanza.edu


Technology Training

Online Training from the CCC Vision Resource Center (formerly the Professional Learning Network).

In-person Training: http://www.deanza.edu/learningresources/technology/

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