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We're here to help!

Here is a list of topics, in alphabetical order, and the names of Financial Aid staffers who can help with each one. Further down on this page, you will find a list of staff names, in alphabetical order, along with their phone numbers, email addresses and more detailed descriptions of their responsibilities.

Please be sure to provide the following information when you send an email or leave a voicemail for one of our staff:

  • Student ID

  • First and Last Name

  • Phone Number

You can also send a message to our office by using our secure contact form, and it will be routed to the right person. 

For questions about

Appeals for Extended Probation

Contact Gary Valentine at 408.864. 8227 or valentinegary@deanza.edu

BankMobile Issues

Contact Bertha Whyte at 408.864.8228 or whytebertha@deanza.edu

BOG Fee Waivers

Contact Sandra Magallon at magalloncervantessandra@deanza.edu or Nina Van at 408.864.5431 or vannina@deanza.edu

Book Vouchers

Contact Nina Van at 408.864.5431 or vannina@deanza.edu, Sandra Magallon at magalloncervantessandra@deanza.edu or Lisa Mandy at 408.864.8403 or mandylisa@deanza.edu

Cal Grants

If your last name starts with

A-M: Contact Claudia Ruelas at 408.864.8377 or ruelasclaudia@deanza.edu

N-Z: Contact Laura Hiler at 408.864.8368 or hilerlaura@deanza.edu

California College Promise

Contact Sandra Magallon at magalloncervantessandra@deanza.edu or Nina Van at 408.864.5431 or vannina@deanza.edu

California Dream Act

Contact Claudia Ruelas at 408.864.8377 or ruelasclaudia@deanza.edu

Chafee Grants

Contact Jacqueline DiBernardo at 408.864.8226 or dibernardojacqueline@deanza.edu

Dependency Status Review

Contact Gary Valentine at 408.864. 8227 or valentinegary@deanza.edu

Foster Youth

Contact Jacqueline DiBernardo at 408.864.8226 or dibernardojacqueline@deanza.edu

Loans (Direct Student Loan)

If your last name starts with

A-E: Contact Sandra Magallon at 408.864.8493 or magallonsandra@deanza.edu  

F: Contact Laura Hiler at 408.864.8368 or hilerlaura@deanza.edu

G-H: Contact Anthony Caceras at 408.864.5370 or caceresanthony@deanza.edu

I-O: Contact Karen Hunter at 408.864.8229 or hunterkaren@deanza.edu

P-Q: Contact Bertha Whyte at 408.864.8228 or whytebertha@deanza.edu

R-S: Contact Laura Hiler at 408.864.8368 or hilerlaura@deanza.edu

T-W: Contact Anthony Caceras at 408.864.8719 or caceresanthony@deanza.edu

X-Z: Contact Claudia Ruelas at 408.864.8377 or ruelasclaudia@deanza.edu

Pell Grants

If your last name starts with

A-E: Contact Sandra Magallon at 408.864.8493 or magallonsandra@deanza.edu  

F: Contact Laura Hiler at 408.864.8368 or hilerlaura@deanza.edu

G-H: Contact Anthony Caceras at 408.864.5370 or caceresanthony@deanza.edu

I-O: Contact Karen Hunter at 408.864.8229 or hunterkaren@deanza.edu

P-Q: Contact Bertha Whyte at 408.864.8228 or whytebertha@deanza.edu

R-S: Contact Laura Hiler at 408.864.8368 or hilerlaura@deanza.edu

T-W: Contact Anthony Caceras at 408.864.5370 or caceresanthony@deanza.edu

X-Z: Contact Claudia Ruelas at 408.864.8377 or ruelasclaudia@deanza.edu

Requests for Extension

Contact Lisa Mandy at 408.864.8403 or mandylisa@deanza.edu or Bertha Whyte at 408.864.8228 or whytebertha@deanza.edu

Satisfactory Academic Progress

Contact Gary Valentine at 408.864. 8227 or valentinegary@deanza.edu

SEOG (Supplemental Educational Opportunity Grants)

If your last name starts with

A-E: Contact Sandra Magallon at 408.864.8493 or magallonsandra@deanza.edu  

F: Contact Laura Hiler at 408.864.8368 or hilerlaura@deanza.edu

G-H: Contact Anthony Caceras at 408.864.5370 or caceresanthony@deanza.edu

I-O: Contact Karen Hunter at 408.864.8229 or hunterkaren@deanza.edu

P-Q: Contact Bertha Whyte at 408.864.8228 or whytebertha@deanza.edu

R-S: Contact Laura Hiler at 408.864.8368 or hilerlaura@deanza.edu

T-W: Contact Anthony Caceras at 408.864.5370 or caceresanthony@deanza.edu

X-Z: Contact Claudia Ruelas at 408.864.8377 or ruelasclaudia@deanza.edu

Work-Study or Student Jobs

Contact Jacqueline DiBernardo at 408.864.8226 orramosjacqueline@deanza.edu

Staff list (alphabetical): 

Anthony Caceres – Financial Aid Outreach Assistant

408.864.5370 or caceresanthony@deanza.edu

  • Federal programs (Pell Grant, SEOG and Direct Student Loans) for students whose last names begin with G-H and T-W.
  • Scholarships

Jacqueline DiBernardo – Student Employment Specialist

408.864.8226 or ramosjacqueline@deanza.edu

  • Student employment
  • Federal work-study
  • Foster youth questions
  • Chafee Grants
  • Scholarships

Laura Hiler – Financial Aid Assistant

408.864.8368 or hilerlaura@deanza.edu

  • Federal programs (Pell Grant, SEOG and Direct Student Loans) for students whose last names start with F, R or S
  • Disbursements
  • Unusual enrollment history (UEH).
  • Cal Grants and Full-time Student Success Grants for students  whose last names start with N-Z

Karen Hunter - Financial Aid Assistant

408.864.8229 or hunterkaren@deanza.edu

  • Federal programs (Pell Grant, SEOG and Direct Student Loans) for students whose last names start with I-O
  • Disbursements
  • Unusual enrollment history (UEH)
  • Pell reporting and reconciliation

Justine Huntze – Office Assistant

408.864.8718 or huntzejustine@deanza.edu

  • General questions, receiving documents by mail or email

Lisa Kersman – Office Assistant

408.864.8719 or kersmanlisa@deanza.edu

  • General questions, receiving documents by mail or email

Sandra Magallon – Outreach Assistant

408.864.8493 or magalloncervantessandra@deanza.edu

  • Federal programs (Pell Grant, SEOG and Direct Student Loans) for students whose last names start with A-E
  • California College Promise (BOG Fee Waivers)
  • Book vouchers (backup to Nina Van)
  • Financial aid presentations and financial literacy workshops

Lisa Mandy – Director of Financial Aid

408.864.8403 or mandylisa@deanza.edu

  • Requests for Extension
  • Direct Loan Reconciliation
  • California Community College Completion Grants
  • Americorp
  • Alternative (private) Loan Processing
  • Book Loan Vouchers (backup to Nina Van) 

Thao Nguyen – Financial Aid Coordinator

408.864.5562 or nguyenthao@deanza.edu

  • Financial Aid Consortiums
  • Return to Title IV (R2T4)
  • Dataload
  • Disbursement
  • Pell Overpayment

Claudia Ruelas - Financial Aid Assistant

408.864.8377 or ruelasclaudia@deanza.edu

  • Federal programs (Pell Grant, SEOG and Direct Student Loans) for students whose last names start with X-Z
  • Disbursements
  • Unusual enrollment history (UEH)
  • Cal Grants and Full-time Student Success Grants for students whose last names start with A-M
  • California Dream Act Applications 

Gary Valentine – Assistant Director of Financial Aid

408.864. 8227 or valentinegary@deanza.edu

  • Ability to Benefit
  • Appeal for Extended Probation
  • Satisfactory Academic Progress (SAP) Process
  • Cal Grant Reconciliation
  • Dependency Status Reviews
  • College Application Fee Waiver 

Nina Van – Outreach Coordinator

408.864.5431 or vannina@deanza.edu

  • California College Promise (BOG Fee Waiver) applications or revision requests
  • Book vouchers
  • Financial aid presentations and financial literacy presentations

Bertha Whyte - Financial Aid Assistant

408.864.8228 or whytebertha@deanza.edu

  • Federal programs (Pell Grant, SEOG and Direct Student Loans) for students whose last names start with P or Q
  • Disbursements
  • Unusual enrollment history (UEH).
  • BankMobile issues
  • Requests for extension referrals